25 Best MSP Software for Network Monitoring in 2026

17 min

Running a managed service provider business in 2026 means managing more devices across more networks with higher client expectations than ever before. Endpoints have multiplied. IoT devices are everywhere. Cloud-hybrid environments are the norm, not the exception. And clients expect proactive service, not reactive fire-fighting.

The right MSP software makes the difference between scaling profitably and drowning in alert noise and manual work. But “MSP software” covers a wide range of tools. Some are full remote monitoring and management (RMM) platforms. Others are purpose-built network monitoring solutions. Some combine RMM, PSA, and billing under one roof. Choosing the wrong tool for your workflow means either overpaying for features you don’t use or missing critical visibility gaps that lead to client downtime.

This guide covers the 25 best MSP software solutions for network monitoring in 2026, organized by category, with honest assessments of what each tool does well, who it’s best for, and what you should evaluate before committing.

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What is MSP Software and Why Network Monitoring Matters

The Role of Network Monitoring in MSP Operations

Network monitoring is the foundation of proactive service delivery. Without it, your team is reactive by default. You learn about problems when clients call, not before. With it, you can detect degraded performance, new devices, configuration changes, and connectivity failures before they impact end users.

For MSPs managing multiple client environments, network monitoring is especially critical because you cannot physically see what is happening across dozens or hundreds of sites. The monitoring platform becomes your eyes on every network you manage.

RMM vs. PSA: Understanding the Difference

Remote Monitoring and Management (RMM) tools focus on device-level visibility and control. They monitor endpoints, servers, and network devices; automate patch management; enable remote access; and generate alerts when something goes wrong.

Professional Services Automation (PSA) tools handle the business side of MSP operations: ticketing, time tracking, contracts, invoicing, and client communication. PSA platforms do not monitor infrastructure directly. They manage the workflows and billing that surround the work you do.

Many MSPs run both. Some platforms combine elements of each. Understanding which category a tool belongs to helps you build a stack that covers both the technical and business sides of service delivery without unnecessary overlap.

Key Benefits of Proactive Network Monitoring for MSPs

• Reduced client downtime through early detection of issues before they escalate
• Fewer truck rolls because problems can be diagnosed and often resolved remotely
• Faster MTTR (mean time to resolution) when accurate topology and device data is immediately available
• Stronger client relationships built on visibility reports and documented uptime
• Scalable operations that do not require linear headcount growth as client count increases
• Support for mixed environments including IoT, AV systems, security hardware, and non-standard devices that traditional agents cannot reach

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Core Features of Top MSP Network Monitoring Software

Automated Network Discovery

Manual network documentation goes stale immediately. Leading MSP monitoring platforms continuously discover and catalog every device on a network without requiring manual scans or agent deployment. This is especially important for MSPs onboarding new clients or managing environments where devices change frequently.

Multi-Vendor and Multi-Environment Support

Client networks contain devices from dozens of manufacturers running a mix of operating systems, firmware, and protocols. Your monitoring platform must work across this full range: Cisco and Fortinet alongside Ubiquiti and Meraki, Windows servers alongside Linux appliances, standard IT hardware alongside IoT sensors and AV equipment.

Real-Time Visibility and Topology Mapping

Live topology maps are essential for troubleshooting and understanding device relationships. When a client reports slow performance or connectivity issues, a current topology view shows you exactly where the problem sits in the network hierarchy rather than requiring you to mentally reconstruct the architecture from memory or outdated documentation.

Intelligent Alerting and Automation

Alert fatigue is a real operational problem for MSPs. The best platforms provide configurable alerting that generates meaningful notifications rather than noise, with automation capabilities that can trigger actions, create tickets, or escalate incidents based on defined thresholds.

Scalability and Pricing Flexibility

Per-endpoint or per-sensor pricing that grows unpredictably as client networks expand creates margin pressure that compounds over time. Evaluate not just the current cost but the cost at 2x and 5x your current scale before committing to a platform.

Integration with PSA and Ticketing Systems

Monitoring alerts that do not connect to your ticketing workflow create operational gaps. Look for native integrations with ConnectWise Manage, Autotask, HaloPSA, Freshdesk, and other PSA tools your team already uses.

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The 25 Best MSP Software Solutions for Network Monitoring

The following comparison table provides a quick reference across key dimensions. Detailed profiles follow below.

Tool	Category	Best For	Pricing Model	Agentless?
Domotz	Network Monitoring	MSPs needing agentless multi-site network visibility	$1.50/managed device/month	Yes
NinjaOne	RMM	Endpoint-heavy MSPs seeking unified management	Per endpoint, quote-based	No
ConnectWise Automate	RMM	Enterprise MSPs with complex scripting needs	Quote-based	No
Kaseya VSA	RMM	MSPs using the broader Kaseya ecosystem	~$4–5/endpoint/month (quote)	No
Datto RMM	RMM	Security-focused MSPs	Quote-based	No
N-able N-central	RMM	Large MSPs with complex multi-tenant environments	Quote-based	No
N-able N-sight	RMM	Mid-market MSPs	Per device, quote-based	No
Atera	All-in-One RMM+PSA	Small MSPs, per-technician billing	$129–$209/tech/month	No
SuperOps	All-in-One RMM+PSA	Modern MSPs wanting unified AI-driven platform	Quote-based	No
Syncro	All-in-One RMM+PSA	Small MSPs managing endpoints and billing together	Per technician, quote-based	No
Auvik	Network Monitoring	MSPs needing deep network traffic analytics	Per billable device, quote-based	Yes
PRTG Network Monitor	Network Monitoring	On-premises deployments with sensor-based licensing	Free (100 sensors); $1,750+ for 500	Partial
Zabbix	Open-Source Monitoring	Technical teams comfortable with self-hosted platforms	Free (open-source)	Partial
Nagios XI	Monitoring	Teams needing extensible open-source monitoring	License-based, from ~$1,995	Partial
ManageEngine OpManager	Network Monitoring	SMB to enterprise with customizable dashboards	Quote-based; free up to 3 devices	Yes
LogicMonitor	Enterprise Observability	Enterprise MSPs monitoring complex hybrid infrastructure	Quote-based	Partial
Datadog	Cloud Observability	DevOps teams and cloud-first MSPs	Per host + consumption	No
SolarWinds NPM	Network Monitoring	Large enterprise networks with deep SNMP requirements	Quote-based; multi-year contracts	Yes
Pulseway	RMM	MSPs needing strong mobile RMM capabilities	Per endpoint, quote-based	No
GoTo Resolve	RMM	MSPs prioritizing zero-trust remote access	Quote-based	No
Lansweeper	Asset Discovery	IT asset visibility and network inventory	Free tier; quote for paid	Yes
Site24x7	Cloud Monitoring	MSPs monitoring cloud, servers, and websites	Per monitor, tiered plans	Partial
Level.io	RMM	MSPs wanting modern automation-first RMM	Per endpoint, quote-based	No
Action1	Patch Management/RMM	MSPs needing cloud-native patching and compliance	Free up to 200 endpoints; paid tiers above	No
Liongard	MSP Documentation	MSPs needing automated IT stack documentation	Per environment, quote-based	Yes

Pricing is based on publicly available and community-sourced information and may not reflect current or exact vendor pricing. Always check with the vendor for the latest details.

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1. Domotz

Domotz is an agentless network monitoring and management platform built specifically for MSPs, IT departments, and technology integrators managing distributed, multi-site environments. It continuously discovers every device across unlimited networks, maps topology in real time, and delivers SNMP monitoring, alerting, remote access, configuration backup, and PSA integrations from a single platform.

Best for: MSPs managing mixed environments including IT infrastructure, IoT, AV, and security hardware across multiple client sites who need predictable, scalable pricing.

• Pricing: $1.50 per managed device per month. Free discovery and device status for all other devices. No setup fees, no tiers, no long-term contracts. Managed devices sold in bundles of 10, starting at $15/month.
• Deployment: 25+ deployment options including hardware probe, software collector for Windows, Linux, NAS, and virtualized environments. Most sites are operational in under 15 minutes.
• Key strengths: Agentless discovery, live topology mapping, IoT and non-traditional device support, SNMP monitoring, remote power management, integrations with ConnectWise, Autotask, HaloPSA, Freshdesk, and more, plus a transparent pricing model that scales predictably as MSP businesses grow.
• Limitations: Focused on network and infrastructure monitoring rather than endpoint patch management or built-in PSA ticketing.

Domotz is purpose-built for the network monitoring layer of an MSP stack. It fills the visibility gap that traditional endpoint RMMs cannot cover, particularly for switches, firewalls, access points, IoT devices, and infrastructure components that have no agent support. For MSPs building a layered stack, Domotz pairs well with endpoint RMMs like NinjaOne or Atera. Start a free 14-day trial to see it in action across your own networks.

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2. NinjaOne

NinjaOne is one of the most widely adopted RMM platforms in the MSP market, consistently rated #1 in its category on G2. It provides endpoint management, automated patch management, remote access, backup monitoring, IT documentation, and ticketing from a unified dashboard designed for both MSPs and internal IT teams.

Best for: Endpoint-heavy MSPs seeking a modern, unified RMM with strong automation capabilities and ease of deployment.

• Pricing: Per-endpoint model; quote-based. Contact NinjaOne directly for current rates.
• Key strengths: Intuitive interface, fast onboarding, strong patch management, active development cadence, widely praised customer support.
• Limitations: Network monitoring is endpoint-centric. Non-standard devices like IoT, AV hardware, and agentless infrastructure require a complementary network monitoring tool.

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3. ConnectWise Automate

ConnectWise Automate (formerly LabTech) is a mature, feature-rich RMM platform with deep scripting and automation capabilities. It is well-suited for enterprise MSPs with complex workflows, large endpoint counts, and existing investment in the ConnectWise ecosystem including ConnectWise Manage for PSA and ScreenConnect for remote access.

Best for: Enterprise MSPs already in the ConnectWise ecosystem, or those needing advanced scripting and automation depth.

• Pricing: Quote-based. Implementation costs can range from $2,000 to $20,000+ depending on complexity.
• Key strengths: Extensive automation, broad integration library, tight ConnectWise PSA integration, large partner community.
• Limitations: Steeper learning curve and higher implementation burden compared to modern alternatives. Some users report UI friction in daily operations.

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4. Kaseya VSA

Kaseya VSA is a cloud-based RMM platform used by both MSPs and internal IT teams. It covers endpoint monitoring, patch management, remote control, scripting, and automation. Kaseya has been expanding its platform with AI-driven automation capabilities under its Digital Workforce initiative.

Best for: MSPs embedded in the Kaseya ecosystem or those managing large, endpoint-heavy environments.

• Pricing: Quote-based. Market data suggests approximately $4–5 per endpoint per month, but final pricing depends on endpoint count and negotiated terms.
• Key strengths: Comprehensive endpoint management, strong automation, active AI roadmap.
• Limitations: Pricing opacity. Long-term contracts typically required. Network monitoring capabilities are limited without additional modules.

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5. Datto RMM

Datto RMM, now part of the Kaseya portfolio, is a cloud-based RMM built with a strong security focus. It provides automated monitoring, intelligent alerting, remote access, and patch management, with tight integration into the broader Datto/Kaseya product stack including Autotask PSA.

Best for: Security-focused MSPs who want RMM built around protection-first principles and integration with Datto backup and disaster recovery tools.

• Pricing: Quote-based via Kaseya sales.
• Key strengths: Security-first architecture, integrated with Autotask, strong monitoring and alerting.
• Limitations: Full functionality depends on other Datto/Kaseya tools. Pricing complexity increases in bundled contracts.

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6. N-able N-central

N-able N-central is an enterprise-grade RMM platform designed for large MSPs managing complex, multi-tenant environments. It provides comprehensive endpoint monitoring, patch management, automation, and security features across Windows, macOS, and Linux devices, with strong reporting and multi-tier client management.

Best for: Large MSPs supporting 20+ technicians with complex, multi-client estates requiring deep customization.

• Pricing: Quote-based. Market reports indicate significant variation; some UK MSPs report $50,000+ per year at enterprise scale.
• Key strengths: Comprehensive endpoint coverage, deep automation, strong multi-tenancy, established security integrations.
• Limitations: High cost at scale. Steeper learning curve. Less suited to smaller or growing MSPs.

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7. N-able N-sight

N-able N-sight (formerly SolarWinds RMM) is a mid-market MSP platform that combines remote monitoring, endpoint management, and integrated security tools. It is designed to provide practical visibility and control without the complexity of enterprise platforms.

Best for: Mid-market MSPs looking for an accessible RMM with solid feature coverage and built-in security integrations.

• Pricing: Per-device; quote-based. Contact N-able for current rates.
• Key strengths: Good feature breadth for the mid-market, includes endpoint detection and response (EDR) integrations, accessible interface.
• Limitations: Less deep than N-central for large-scale deployments. Network monitoring requires add-on components.

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8. Atera

Atera is an all-in-one MSP platform combining RMM, PSA, ticketing, reporting, and AI-powered assistance under a per-technician pricing model that covers unlimited devices. It is particularly attractive for small and growing MSPs because the cost does not increase as the device count grows.

Best for: Small MSPs managing a high ratio of endpoints per technician and seeking a single platform for RMM and PSA workflows.

• Pricing: $129–$209 per technician per month (annual pricing). Unlimited devices per technician.
• Key strengths: Per-technician pricing, fast deployment, built-in helpdesk and ticketing, AI Copilot and IT Autopilot features.
• Limitations: Network monitoring depth is limited. IoT and non-standard device support requires external tools. Not designed for complex multi-tenant environments.

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9. SuperOps

SuperOps is a cloud-native all-in-one platform that unifies RMM and PSA for modern MSPs. It auto-detects over 250 device types, connects monitoring alerts directly to ticketing, and includes Monica, an AI assistant built into the platform for service delivery automation.

Best for: Modern MSPs looking to consolidate RMM and PSA into a single cloud-native platform with AI-assisted workflows.

• Pricing: Quote-based. Contact SuperOps for current rates and trial access.
• Key strengths: Unified PSA+RMM architecture, AI-powered automation, strong onboarding experience, clean interface.
• Limitations: Network monitoring is endpoint-centric. Deep infrastructure and IoT visibility requires additional tooling.

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10. Syncro

Syncro combines RMM, PSA, and billing into a single platform tailored for small MSPs. It covers endpoint monitoring, remote access, ticketing, invoicing, and reporting from one interface without requiring separate point solutions for each function.

Best for: Small MSPs or solo technicians who want a simplified, cost-effective all-in-one platform with billing included.

• Pricing: Per technician; quote-based. Competitive pricing for small teams.
• Key strengths: Unified RMM+PSA+billing, simplified workflow, quick to deploy for small teams.
• Limitations: Less suitable for larger operations. Limited depth in network-level monitoring and advanced automation.

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11. Auvik

Auvik is a cloud-based network management platform with strong automated discovery, real-time topology mapping, traffic analytics (NetFlow), and automated configuration backups. It is built specifically for network-focused MSPs and IT teams managing multi-site environments.

Best for: MSPs needing deep network traffic visibility and configuration management across complex multi-vendor network environments.

• Pricing: Per-device model across three categories: network devices, infrastructure devices, and edge devices. Volume discounts apply. Quote-based; MSP-specific pricing available. Most non-network devices (access points, printers, IoT) monitored free.
• Key strengths: Strong traffic analytics, automated config backups, intuitive interface, broad PSA integrations.
• Limitations: Per-device pricing can become significant at scale for MSPs with many billable network devices across many sites. Some users report device misidentification requiring manual correction.

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12. PRTG Network Monitor

PRTG by Paessler is a long-established network monitoring platform that uses a sensor-based licensing model. Each monitored metric counts as a sensor, meaning a single switch can consume 10–20 sensors depending on what is tracked. It supports SNMP, WMI, NetFlow, and many custom protocols.

Best for: Organizations running on-premises deployments needing mature SNMP and flow-based monitoring with a broad sensor library.

• Pricing: Free up to 100 sensors; $1,750 for 500 sensors; $3,950 for 1,000 sensors. Sensor counts grow quickly in complex environments.
• Key strengths: Deep protocol support, mature platform, large community, strong on-premises deployment options.
• Limitations: Sensor proliferation creates unpredictable cost scaling. Interface design is dated. Cloud management is not native.

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13. Zabbix

Zabbix is a widely used open-source monitoring platform that provides infrastructure monitoring, network device monitoring, alerting, and visualization. It requires self-hosting and hands-on configuration but has no licensing fees, making it appealing for technically capable teams with budget constraints.

Best for: Technical teams comfortable managing self-hosted infrastructure who need a free, extensible monitoring platform.

• Pricing: Free and open-source. Infrastructure and maintenance costs apply.
• Key strengths: No licensing cost, highly extensible, strong community, supports agentless and agent-based monitoring.
• Limitations: Significant configuration overhead. No managed hosting. Requires internal expertise to deploy and maintain effectively.

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14. Nagios XI

Nagios XI is the commercial version of the foundational open-source Nagios monitoring system. It provides host and service monitoring, alerting, reporting dashboards, and a configuration interface layered on top of the Nagios Core engine. It has a large library of plugins and integrations developed over many years.

Best for: Teams with existing Nagios expertise who need a supported, UI-enabled version of the platform.

• Pricing: License-based, starting from approximately $1,995 for the standard edition. Enterprise editions available.
• Key strengths: Established platform, extensive plugin ecosystem, agent-based and agentless support.
• Limitations: Aging interface. Configuration complexity. Not designed natively for multi-tenant MSP workflows.

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15. ManageEngine OpManager

ManageEngine OpManager is a network and server monitoring platform from Zoho’s enterprise IT division. It provides device discovery, topology mapping, SNMP monitoring, WAN and VoIP performance monitoring, and customizable dashboards. It is highly rated for customization and is used across SMB and enterprise environments.

Best for: Organizations needing highly customizable network monitoring dashboards and support for diverse device types including WAN and VoIP.

• Pricing: Free for up to 3 devices; quote-based for larger deployments. Multiple editions available.
• Key strengths: High customizability, strong SNMP support, multi-vendor compatibility, module-based add-ons for specific use cases.
• Limitations: Multi-tenancy is less native than purpose-built MSP platforms. Deployment and initial configuration can be time-consuming.

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16. LogicMonitor

LogicMonitor is an enterprise SaaS observability platform covering network infrastructure, cloud environments, servers, and applications. It uses automated discovery, out-of-the-box monitoring templates, and machine learning-driven alerting to support complex hybrid infrastructure at scale.

Best for: Enterprise MSPs managing complex, hybrid cloud and on-premises infrastructure where deep observability across multiple layers is required.

• Pricing: Quote-based. Positioned as an enterprise platform; costs reflect that positioning.
• Key strengths: Broad coverage from network to cloud, strong out-of-the-box monitoring templates, AI-assisted alerting, enterprise-grade scalability.
• Limitations: High cost relative to purpose-built MSP tools. Complexity and pricing can be a barrier for smaller operations.

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17. Datadog

Datadog is a cloud observability platform used heavily by DevOps and cloud-native engineering teams. It covers infrastructure monitoring, APM, log management, security, and synthetics from a unified platform. Its consumption-based pricing model can scale costs significantly as data volume grows.

Best for: Cloud-native MSPs and DevOps-oriented teams monitoring application performance and cloud infrastructure more than traditional network devices.

• Pricing: Per-host plus consumption-based charges for data ingestion. Can reach $5,000–$50,000+/month for mid-sized environments depending on usage patterns.
• Key strengths: Comprehensive cloud observability, excellent APM, strong integrations, modern developer-friendly interface.
• Limitations: Consumption-based pricing creates budget unpredictability. Not optimized for traditional network device monitoring or MSP multi-tenant workflows.

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18. SolarWinds Network Performance Monitor (NPM)

SolarWinds NPM is a well-established network monitoring platform used by large enterprises for SNMP-based device monitoring, performance analysis, and fault management. SolarWinds has shifted toward multi-year subscription contracts with significant pricing increases noted in recent market reviews.

Best for: Large enterprise IT teams with existing SolarWinds deployments and the budget and operational maturity to manage on-premises infrastructure.

• Pricing: Quote-based; multi-year subscription contracts now standard. Organizations currently evaluating alternatives should factor total 3-to-5-year cost.
• Key strengths: Mature SNMP monitoring, broad network device support, deep performance analytics.
• Limitations: On-premises deployment model. Complex to manage at scale. Pricing trajectory has increased significantly. Less suited to the agile, multi-tenant needs of MSPs.

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19. Pulseway

Pulseway is an RMM platform known for its mobile-first design, allowing technicians to monitor and respond to alerts directly from a smartphone app with full platform functionality. It provides real-time monitoring, remote control, patch management, and automation in a lightweight package.

Best for: MSPs and IT teams where technicians need to respond to alerts and manage devices while away from a desk.

• Pricing: Per endpoint; quote-based.
• Key strengths: Full-featured mobile app, lightweight agent, clean interface, real-time monitoring and alerting.
• Limitations: Third-party integration ecosystem is more limited than larger platforms. Network device monitoring depth is basic.

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20. GoTo Resolve

GoTo Resolve is an RMM platform built with zero-trust security principles. It provides remote access, endpoint monitoring, patch management, ticketing, and multi-tenant client management for MSPs. It includes PSA integrations with Autotask and ConnectWise Manage.

Best for: MSPs that prioritize zero-trust security architecture in their remote access and endpoint management tooling.

• Pricing: Quote-based. Contact GoTo for current MSP pricing.
• Key strengths: Zero-trust remote access architecture, integrated ticketing, strong remote desktop capabilities.
• Limitations: Less mature than established RMM platforms in terms of automation depth and ecosystem breadth.

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21. Lansweeper

Lansweeper is an IT asset discovery and inventory platform that provides agentless scanning across networks to identify hardware, software, and configuration data across all connected devices. It is particularly useful for building accurate IT asset inventories and supporting compliance auditing.

Best for: MSPs and IT teams needing comprehensive, agentless asset discovery and inventory management across mixed environments.

• Pricing: Free tier available; paid plans quote-based depending on site and asset count.
• Key strengths: Deep asset discovery, agentless operation, broad device type support, strong reporting for compliance and auditing.
• Limitations: Not a full monitoring or alerting platform. Best used alongside a dedicated monitoring tool rather than as a standalone solution.

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22. Site24x7

Site24x7 is a cloud-based monitoring platform from Zoho/ManageEngine that covers network infrastructure, servers, cloud environments, website performance, and application monitoring. It provides MSP-friendly multi-client management and supports a broad range of monitor types from a single console.

Best for: MSPs monitoring a combination of infrastructure, cloud services, and web properties across multiple clients.

• Pricing: Per-monitor, tiered plans. Pricing scales with the number and types of monitors configured.
• Key strengths: Broad monitoring coverage across infrastructure, cloud, and web, multi-client management, strong alerting and reporting.
• Limitations: Per-monitor pricing can become complex to manage across large client environments. Network monitoring depth is less specialized than purpose-built network tools.

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23. Level.io

Level.io is a modern, automation-first RMM platform built for MSPs who want a clean architecture without legacy overhead. It emphasizes scripting, automation, and an intuitive technician experience, and has been gaining recognition as one of the more promising newer entrants in the RMM market.

Best for: MSPs evaluating alternatives to legacy RMM platforms who want a modern interface and strong automation capabilities without the implementation burden of established enterprise tools.

• Pricing: Per endpoint; quote-based.
• Key strengths: Clean modern interface, strong scripting and automation, active development, fast deployment.
• Limitations: Smaller ecosystem and integration library compared to established platforms. Less proven at very large scale.

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24. Action1

Action1 is a cloud-native RMM platform with a strong focus on patch management, vulnerability remediation, and endpoint compliance. It is built around a zero-trust architecture and provides agentless scanning capabilities alongside traditional endpoint agent-based management.

Best for: MSPs and IT teams prioritizing patch management, compliance automation, and vulnerability reduction across managed endpoints.

• Pricing: Free up to 200 endpoints; paid tiers above that threshold. Transparent pricing model.
• Key strengths: Free tier for smaller environments, strong patching and compliance automation, zero-trust architecture, fast deployment.
• Limitations: Focused primarily on endpoint patching. Network infrastructure monitoring requires additional tooling.

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25. Liongard

Liongard is an MSP-focused platform that automates IT stack documentation and configuration inspection. It continuously captures configuration data across hundreds of systems, services, and environments, providing MSPs with a documented record of client IT stacks that can be used for onboarding, security reviews, and QBRs.

Best for: MSPs looking to automate documentation, configuration auditing, and change detection across their entire managed client base.

• Pricing: Per environment; quote-based. Contact Liongard for current MSP pricing.
• Key strengths: Automated documentation, change detection across cloud and on-premises systems, PSA integration for automated ticket creation on configuration changes.
• Limitations: Not a monitoring or alerting tool. Best used alongside an RMM and network monitoring platform as part of a complete MSP stack.

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How to Choose the Right MSP Network Monitoring Software

No single tool covers every requirement. The most effective MSP stacks combine a purpose-built layer for each function rather than relying on one platform to do everything adequately.

Use these evaluation criteria to narrow your options:

• Coverage scope: Does the tool monitor only endpoints, or does it cover network infrastructure, IoT, and non-standard devices as well?
• Deployment model: Can you deploy it quickly across new client sites, or does onboarding require significant time per site?
• Pricing predictability: Can you accurately forecast your cost as your client base grows, or does pricing scale in ways that are difficult to control?
• Integration with your PSA: Does it connect to your existing ticketing workflow, or will alert data live in a silo?
• Multi-tenancy architecture: Is the platform designed for managing multiple clients, or is multi-client management an afterthought?
• Agentless capability: Can it discover and monitor devices that have no agent support, or is its visibility limited to managed endpoints?

Where Domotz Fits in the Modern MSP Stack

One of the most common blind spots in MSP monitoring stacks is the network layer. Endpoint RMMs do an excellent job managing devices that can run an agent. But they cannot see the switch a device is connected to, the firewall handling traffic, the access point failing silently, or the IoT sensor that has gone offline.

Domotz was designed to fill exactly that gap. It provides automated network discovery and continuous network monitoring across every device on a client network, regardless of whether that device can run an agent. From a single dashboard, technicians can see live topology, receive SNMP-based alerts, access devices remotely, back up configurations, and push events to the PSA integrations they already use.

The pricing model is built for MSP economics. At $1.50 per managed device per month, with free discovery and status monitoring for every other device, Domotz delivers network visibility across unlimited sites without the cost scaling pressures that sensor-based or per-billable-device models create. For an MSP managing 50 client sites, the math is straightforward and predictable.

Domotz integrates with NinjaOne, ConnectWise, Autotask, HaloPSA, Freshdesk, and other tools that are already part of most MSP stacks. The result is a complete visibility layer that connects the network to the workflow without requiring technicians to context-switch between disconnected tools.

For MSPs evaluating their network monitoring options, the 14-day unlimited trial gives full access to every feature across real client networks before any purchasing decision is required. Start your free trial here.

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Frequently Asked Questions