7 min Key performance indicators to track as a managed service provider.
About Michael Beconcini
Michael is one of our registered braniancs and in his previous life he was a theoretical condensed matter physicist. Now Michael is the data scientist at Domotz and holds a crucial role in both the development and marketing team. When he’s not knee deep in a spreadsheet, working in databases or crunching numbers he loves traveling, taking pictures and learning about the latest discoveries and technologies. His favorite motto is taken from Captain Jack Sparrow: "The problem is not the problem. The problem is your attitude about the problem".