Frequently asked questions

Q: Where can I find the files for the Domotz Beta?

A: To download the files for the Domotz Beta, you need to sign up in the Domotz Community and we’ll give you access to the files there.

 

Q: I can’t find the iOS App for the Beta.

A: At the moment you need to install the Apple TestFlight application on your iOS device and send your Apple ID to beta@domotz.com. We will then add you to our TestFlight and the Domotz App should appear in the TestFlight App.

 

Q: Where can I find installation instructions for the Domotz Agent?

A: Please see our Knowledge Base for installation instructions.

 

Q: Where can I find instructions for the Domotz App?

A: Please see our Knowledge Base for installation instructions.

 

Q: How do I log in on the Domotz App?

A: Simply tap on the side drawer menu button in the top left hand side corner and you’ll see a field for your username and password. Simply fill these in and tap on the Login button to log in.

 

Q: How do I change the name of my device(s)?

A: Simply tap on a device in the Domotz App, tap in the Name box and you’ll get an option to change the name of the device. Tap on the green check mark to save the new name.

 

Q:How do I change the device type of my device(s)?

A: Simply tap on a device in the Domotz App, tap in the Type box and you’ll get a list of device types to chose from. Tap on the type you want and it’ll automatically be saved.

 

Q: Where do I find the Alert Manager, Network Info, Router Analyzer and Speed Test in the Domotz App?

A: Simply tap on the side drawer menu button in the top left hand side corner and you’ll find all of these features.