PRESENTATION: IMPROVING CLIENT CARE WITH A REMOTE SUPPORT APP

Domotz has recently launched it’s customer facing app called Violet. The customizable app enables Integration Companies and IT professionals to provide remote support to their customers in a more discreet and engaging way.

The remote support app includes simple features for troubleshooting and network management, which are completely controlled by the service provider (integration company or IT professional).

    • Remote power management: choose which devices customers can reboot
    • Request support: enable customers to contact you in 1 -click to request support
    • Diagnostics: empower your customers to solve problems on their own

Download the presentation to learn more about this new tool for providing remote support services.