The landscape for smart home technology has evolved and is creating new challenges for today’s systems integrators. Home networks continue to grow in their complexity to the extent that many now resemble those traditionally found in a small or medium sized business setting. A more complex home nowadays can host over 200 connected devices on a single network connection; many of them streaming audio, video and other content in real time. Unfortunately with more smart technology entering the average home, the more IT problems are likely to be encountered.
This is because many smart devices fail to deliver on their promise of delivering simplicity, advancement and ease of use. For example, many new smart home devices frequently fail to deliver on core functionalities and have ongoing technical bugs that cause problems. At the same time consumers are becoming more demanding about the technology they adopt in the home. Today’s consumers expect a home that is always functioning, devices that are always on and an internet connection that is strong and healthy at all times.
A growing number of devices, technical difficulties and demanding consumer expectations, create new complexities for today’s smart home systems integrators. To cope with these challenges, systems integrators need simple Technology Management software and tools to support their customer’ networks and devices – from remote.
New Challenges & Threats
To date, some professionals have employed monitoring and technology management systems that fail to deliver in creating a seamless smart home experience for the consumer. These systems are complex to use and remain way too expensive to see wide scale adoption. For example; many Technology Management systems on the current market can cost thousands of dollars to set up. Or they charge per device, which can be very costly and problematic for smart homes which have hundreds or even thousands of devices living on the network.
Until now, existing remote network monitoring solutions didn’t make the grade. The software was too expensive to be scalable and saw little uptake from AV integration companies. After all, how can AV integrators build scalable and profitable remote managed service schemes when the underlying technology could cost tens or even hundreds of dollars per network, per month? Fortunately for everyone that’s changing – quickly.
New Software & Opportunities
New start-ups and software companies (like Domotz) are developing new remote network monitoring software that’s packed with features for remote technical support delivery. The big difference between these systems and others on the market is that they can cost as little as a few dollars per month. These new types of software are disruptively affordable.