INSTALLING A DOMOTZ BOX

Make sure you have an account:

  • You can create an account at: https://portal.domotz.com/signup. If you don’t know your username, check with the person that manages your company’s Domotz account. You will need to be listed as a member of your company’s team. New team members can be added in the portal at: https://portal.domotz.com/

Make sure you have the app:

  • You’ll need a Domotz app for the installation process. You may use the web app through the Domotz portal or you may download the Domotz Android or iPhone mobile app for your phone or tablet device.

Activating your Domotz Box:

  1. Connect the Domotz Box to the network you want to monitor, by plugging it in to the network (router or a network switch) using the network cable provided. Plug the box into a power source and make sure it’s ON.

  2. Wait 5 minutes while the Box is automatically provisioned with the latest software. Please do not disconnect the Box during this phase.

  3. Connect your mobile phone to the same network as the Box. Open your app and press “Find new Agent” from the left side hamburger menu. Once the Domotz Agent is found, you’ll be prompted to tap the “Configure” button.*

  4. You’ll be prompted to Login. Insert your Domotz Pro account credentials and press “Login” and name your Agent/Site to activate your agent.

    The manual part of the configuration is done. The Domotz Agent will proceed with scanning the network and detecting all the devices. This can take anywhere from a few up to 10 minutes, depending on how many devices there are on the network.

    *Alternative Local Set-Up: If you encounter any issues with step 3 of the instructions, you can also configure your Domotz Box by searching for the IP address of the Domotz Box on your local network. Once you have the IP you can use any browser to go to https://:3000 . Afterwards, continue on to step 4.