This year, we have been working with a few friends (NinjaOne, Lawrence Systems, 45 Drives) on an extremely special online event to celebrate Community Appreciation Day. The MSP community does so much for all of us, and this day is the perfect time to celebrate.
Communities are the unsung heroes of the MSP space. They foster connections, drive conversations, and nurture an environment where innovation thrives. Yet, there’s never been a dedicated event to honor these incredible individuals, so we decided to have one.
Community Appreciation Day Snapshot
- Hear about top MSP community initiatives and how you can get involved.
- Expert learning sessions on leveraging the community as an MSP owner or employee.
- Learn from MSP marketing experts how to build your own community through social media, referrals, word of mouth, and more.
- Celebrate our MSP community leaders.
We’re hosting this special event alongside many amazing friends.
Session 1
(30 minutes)
- Celebration of MSP community leaders & how to get involved.
- Actionable community “asks.”
- Insights into the future of the community.
Session 2
(45 minutes)
- Investing in community.
- Career development and staff retention.
- Events and conferences.
Session 3
(45 minutes)
- Build community strategies.
- Leveraging client support for new business.
- How to expand opportunities.
Session 1 (30 minutes): Community Panel
We kicked off with a dynamic panel featuring voices from across the MSP community. We discussed ways for MSPs to get involved, actionable “asks” from the community, and insights into the community’s future. We’ll also reward these special community leaders with a gift from the sponsors.
Session 2 (45 minutes): Community Roundtable
Views and perspectives on the value of community from all sides of the conversation: vendors, MSP owners, and employees. Topics include investing in community, career development and staff retention, and events and conferences.
Session 3 (45 minutes): Community Building Workshop
We have a hugely impressive MSP marketing/sales expert line-up who discussed how MSPs can build an impactful social/community strategy. The experts focused on leveraging client support to win new business and using referrals and word of mouth to expand opportunities.
Guest Speakers/Panelists
- Matt Topper (r/msp)
- Kelvin Tegelaar / Ashley Cooper (Cyberdrain/CIPP)
- Matt Fox (Lawrence Systems)
- Scott Sanders (ITBOG)
- Dave Sobel (MSP Radio)
- Marvin Bee (IT Business Podcast)
- Paul Green (MSP Marketing Edge)
- Kevin Clune (MSP Growth Hacks)
- Jennifer Bleam (MSP Sales Revolution)
Matt Topper – r/msp
- Security Evangelist, creator of /r/msp.
- https://www.reddit.com/r/msp/
- Matt Topper is an active contributor to the r/msp community on Reddit and is associated with ConnectWise, a company specializing in business management solutions for IT service providers.
Kelvin Tegelaar – CyberDrain
- Founder of CyberDrain, CTO @Lime Networks, Broad Member @MSPGeek.
- https://ctf.cyberdrain.com/
- Kelvin Tegelaar is an MSP Superhero, Tech blogger @ CyberDrain, CTO @ Lime Networks, Microsoft MVP. He shares expertise in IT automation through his CyberDrain blog.
Matt Fox – Lawrence Systems
- Founder of CyberDrain, CTO @Lime Networks, Broad Member @MSPGeek.
- https://ctf.cyberdrain.com/
- Kelvin Tegelaar is an MSP Superhero, Tech blogger @ CyberDrain, CTO @ Lime Networks, Microsoft MVP. He shares expertise in IT automation through his CyberDrain blog.
Scott Sanders – IT Business Owners Group
- Founder and President at IT Business Owners Group (ITBOG)
- https://www.facebook.com/groups/ITBusinessOwnersGroup
- Scott Sanders is a thought leader and community advocate fostering collaboration among IT business owners through ITBOG.
Dave Sobel – MSP Radio
- Founder and host of MSP Radio
- https://mspradio.com/
- Dave Sobel is the Outspoken Host of the Business of Tech and a leading voice in the delivery of IT Services.
Marvin Bee – IT Business Podcast
- Founder and host of IT Business Podcast
- https://itbusinesspodcast.com/
- Marvin Bee shares valuable insights and practical advice tailored for IT business owners, with engaging discussions on industry trends, challenges, and success stories.
Paul Green – MSP Marketing Edge
- Founder of MSP Marketing Edge
- https://www.mspmarketingedge.com/
- Paul Green is an MSP marketing expert who founded MSP Marketing Edge in 2016. He works closely with the owners and managers of over 700 MSPs worldwide, providing high-quality marketing materials and strategic support to attract new clients and enhance monthly recurring revenue. His mission is to help make your marketing easy.
Kevin Clune – MSP Growth Hacks
- Co-Founder at MSP Growth Hacks, Advisor at Zest.
- https://mspgrowthhacks.com
- Kevin Clune is a strategist and content creator dedicated to helping MSPs grow their businesses. Through MSP Growth Hacks, he shares practical advice, tools, and strategies that empower IT service providers to streamline their operations and scale effectively. He has first-hand experience with the challenges facing MSPs.
Jennifer Bleam – MSP Sales Revolution
- Founder of MSP Sales Revolution and Channel Sales Accelerator.
- https://mspsalesrevolution.com/
- Jennifer Bleam is a cybersecurity sales expert and the founder of MSP Sales Revolution. She helps MSP vendors define, refine, and streamline their sales process and messaging. She empowers MSPs with human-centric sales and marketing systems. She has coached over 1,000 MSPs, helping them to grow their businesses by focusing on cybersecurity sales strategies.
Purpose of Community Appreciation Day
- Recognize Community Leaders: Community Appreciation Day seems like the perfect time for a dedicated event where we can hear from the industry’s best influencers.
- Foster Relationships: We want to use this event to build collaborative relationships among vendors, influencers, and community leaders.
- Teach About Community: Share lessons and benefits of being involved in the community as an MSP employee/owner and how to begin growing a community yourself.
Special Features to Keep You Hooked
Community Spotlights
We showcased videos from communities in between sessions so we can stretch our legs.
Giveaways Galore
Attendees won exciting prizes during our event. Watch the recording to understand more.
Watch the Recording Today!
Don’t miss this opportunity to connect, learn, and celebrate the vibrant MSP community.
Watch the recording of the event and enjoy this day unforgettable. We promise you’ll get fun and learn something new.